Customer service

Had a great customer service experience this weekend.  Absolutely fantastic.  Attentive, efficient and very professional.  Made my day.  Especially since earlier in the day our family experienced horrible, terrible, very bad service.  Worse, when I finally had had enough, this person refused to accept any responsibility for it at all.  Drives me crazy.  Fortunately, the supervisor was a little (not a lot) more attentive.

Thanks Robert for restoring my faith that there are people out there who listen.